Denmark’s state-run PostNord will discontinue all letter mail services by 30 December 2025, marking the end of a 400-year tradition. The decision follows a steep decline in demand, with letter volumes plummeting 90% since 2000 and an additional 30% drop in 2024. Only 60 million letters were sent in Denmark last year, compared to 1.4 billion parcels. PostNord CEO Susanne Dahlström described the shift as “a necessary adaptation to reality,” emphasizing digital communication’s dominance.
The phaseout will impact 1,500 employees through layoffs, though some may transition to parcel roles. Public mailboxes will be removed nationwide by mid-2025, and unused stamps purchased in 2023–2024 can be refunded starting in 2026. Critics, including left-wing lawmaker Pelle Dragsted, warn the move risks deepening inequality, particularly for elderly or rural residents reliant on physical mail.
Denmark joins a broader European trend: Germany’s Deutsche Post recently announced 8,000 job cuts, while Sweden retains letter services for now. Private carriers will still handle letters in Denmark, and PostNord plans to convert letters into parcel shipments through its 1,800 pickup locations.
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