Threat Intel

How people are using ChatGPT

The study is the largest to date on ChatGPT usage, showing how AI creates economic value through productivity and personal benefits.
Consumer adoption of ChatGPT has broadened, shrinking gender gaps and reaching low- and middle-income countries rapidly.
By mid-2025, ChatGPT’s user base had become more balanced in terms of gender, with 52% of users having typically feminine names.
ChatGPT adoption in the lowest income countries grew over 4 times faster than in the highest income countries by May 2025.
Most ChatGPT conversations focus on everyday tasks like practical guidance, seeking information, and writing.
Writing is the most common work task, while coding and self-expression remain niche activities.
Usage patterns are categorized into Asking (49%), Doing (40%), and Expressing (11%), with Asking being the most valued.
Approximately 30% of consumer usage is work-related, while 70% is non-work, with both categories continuing to grow.
ChatGPT helps improve judgment and productivity, especially in knowledge-intensive jobs, through decision support.
The study highlights the creation of economic value that traditional measures like GDP may not capture, underscoring AI’s central role in work and daily life.