How Your AI Chatbot Can Become a Backdoor www.trendmicro.com/en_us/res…

Generative AI (GenAI), particularly large language model (LLM) chatbots, transformed how businesses interact with customers. These AI systems offer unprecedented efficiency and personalization. However, this power comes with a significant risk: they represent a sophisticated new attack surface that adversaries are actively exploiting. A compromised AI application can quickly escalate from a simple tool to a critical backdoor into your most sensitive data and infrastructure.

The key to safely harnessing the potential of AI is understanding that no single protection layer in the AI stack is a silver bullet. Protection requires a robust, multi-layered defense strategy that secures the entire AI ecosystem, from the user interaction down to the core data. As Trend Micro CEO and Co-Founder Eva Chen states, “Great advancements in technology always come with new cyber risk. Like cloud and every other leap in technology we have secured, the promise of the AI era is only powerful if it’s protected.”